Answers for Credit Profile

A credit score is a value generated by a mathematical formula utilizing the data from your credit report. Your credit score is a figure used by lenders as an indicator of how likely you are to repay your loans. While there are various types of credit scores available in the marketplace, we display a score called the FICO score.

A FICO score can range between 300 and 850 and is a measure of your creditworthiness. Credit bureau scores are often called "FICO scores" because most credit bureau scores used in the U.S. are produced by Fair Isaac and Company, or FICO. FICO scores are provided to lenders by the three major credit reporting agencies: Equifax, Experian, and TransUnion.

The FICO score from each credit reporting agency considers only the data in your credit report at that agency. If your current scores from the three credit reporting agencies are different, it's probably because the information those agencies have on you differs.

We display the Bankcard Industry Option FICO score. This score adjusts the Classic FICO score based on bankcard credit risk. The Classic FICO score measures a consumer's general credit risk; it is a tool that helps lenders predict how likely a consumer is to default on any credit obligation in the future. Large differences between the Classic FICO score and the Bankcard Industry Option FICO score indicate a consumer whose general credit risk is different than their bankcard credit risk.

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The first score we display for your account is the score we obtained from the credit bureau when processing your application. This score is usually made available to you on our website within 2 to 4 weeks after your account has been opened and will remain available until it is 90 days old or we have begun receiving updated scores from the credit bureau. It may take as long as 3 to 4 months after your account is opened before we begin receiving the monthly updates. If you have a secured credit card account, we may not receive a score with your application, and it may take up to 6 months for a score to be displayed.

Scores are generally updated on a monthly basis depending on credit bureau updates and your account standing and should be available to view after the 21st through the 29th of the month. The score provided is based on the information in your credit report for the previous month.

However, we may not always receive a FICO score update for all of our customers from the credit bureau. If we do not receive information concerning your credit score from the credit bureau, we will not be able to display your updated FICO score. Additionally, as your credit history changes, so does your FICO credit score. If we do not receive an updated FICO credit score for your account within 90 days, we will no longer display your score.

The FICO score displayed on this website is calculated as a Bankcard Industry Option FICO Score and is determined as of a certain date (usually for the preceding month) as indicated with the score. If you purchase a credit report product from a credit bureau with a FICO credit score, that score will most likely be different because it may be based on a different calculation (such as the Classic FICO Score) and includes your current credit information.

It is also important to note that your score may be different at each of the three main credit reporting agencies. The FICO score from each credit reporting agency considers only the data in your credit report at that agency. If your current scores from the three credit reporting agencies are different, it's probably because the information those agencies have on you differs. If you have a question about your FICO credit score or the items in your credit report, please contact TransUnion at

FICO credit scores are subject to availability from the credit bureaus. There are certain account standings where we do not receive your FICO score from the credit bureaus and as a result we will not have a credit score to display for you. If your account falls into any of the following categories then your score will not be available online:
> Accounts with Credit Protection activated.
> Accounts currently in bankruptcy.
> Closed or cancelled with a $0.00 balance.
> Charged off accounts.
> Accounts currently in dispute with us.
> Score received from credit bureau was more than 90 days old.
>Your account with us is the only trade line represented on your credit report and it is less than 6 months old.
>You have an authorized user (second card holder) listed on your account with the same name.
> The name on your credit card account is different than the name on your credit bureau.
> The address we have on file for you is invalid, is a foreign address or is a U.S Territory. Addresses in some U.S. Territories can cause reporting issues with the credit bureaus.

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Credit scoring is a method used by lenders to help decide whether or not you are a good candidate for a loan. The scoring system:

Generally speaking, positive credit characteristics make your score higher and help you to qualify for better loans. Negative characteristics make your score lower and may interfere with your ability to qualify for the best loan terms.

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Your credit score is an important indicator of your financial health. Lenders use credit scores to determine:

While your credit score is a key determinant of your creditworthiness, lenders also examine the information on your credit report and your loan application. Regularly checking your credit report enables you to:

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Your credit report snapshot is an overview of some of the items in your credit report, including:

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