We are a well-established Allstate Insurance agency located on the north side of Chicago, and we are looking for a Customer Service Representative to join our friendly and professional team. If you're enthusiastic, reliable, and eager to help others, this could be the perfect opportunity for you.

What You’ll Do:

• Provide excellent customer service via phone, email, and in-person
• Assist clients with policy questions, billing inquiries, and coverage updates
• Process policy changes and follow up on documentation
• Support the sales team and contribute to a positive client experience
• Maintain organized client records and ensure compliance with company standards

What We’re Looking For:

• Prior customer service experience is a plus, but not required
• Strong communication and organizational skills
• A positive attitude and willingness to learn
• Ability to multitask in a fast-paced environment
• Must be dependable and detail-oriented

We Offer:

• Competitive hourly pay
• Paid training and licensing support
• Opportunities for growth within the agency
• Friendly, team-oriented work environment

If you're ready to build a meaningful career with a trusted insurance agency and make a difference in the lives of our clients, we’d love to hear from you!

Please email your resume at CarmenM@allstate.com. Thank you.