Broker Duties and Responsibilities

*Assess Customer Need
*Provide Customer Service
*Execute Sales
*Process Transactions

The Broker must be very knowledgeable in regards to their company’s products and services, being able to answer any customer questions, advise customers and guide them toward a product or service that fits their needs. It is critical that the Broker be able to discuss company function and offerings articulately and accurately. Brokers are often required to continually update their knowledge through training and educational programs.

A Broker’s ultimate goal is to successfully close deals. This includes getting sellers and buyers on the same page in regard to price and terms of the deal. Often, Brokers must act as a mediator between the parties, making sure that their concerns and desires are addressed.